On Lurstan Host web hosting there are no imap.yourdomain.com, pop3.yourdomain.com or smtp.yourdomain.com names. cPanel does not create them, so a mail app set up with those names will not connect.
Use our server name, cloud.lurstanhost.net, for both incoming and outgoing mail. Our server's certificate is issued for lurstanhost.net names, so your mail app can check it without a certificate warning.
What about mail.yourdomain.com?
When your domain uses our nameservers (ns1.lurstanhost.net and ns2.lurstanhost.net), cPanel also adds mail.yourdomain.com. It points to the same place as your domain, so it only reaches our mail server while your domain points to us. Your mail app may also warn that it cannot verify the server's identity. For both reasons we recommend cloud.lurstanhost.net.
Settings for your mail app
| Setting | Value |
|---|---|
| Username | Your full email address, for example you@yourdomain.com |
| Password | The password of that mailbox |
| Incoming mail (IMAP) | cloud.lurstanhost.net, port 993, SSL/TLS |
| Incoming mail (POP3) | cloud.lurstanhost.net, port 995, SSL/TLS |
| Outgoing mail (SMTP) | cloud.lurstanhost.net, port 465 with SSL/TLS, or port 587 with STARTTLS |
| Outgoing authentication | On, with the same username and password |
These settings are for mailboxes on our web hosting and WordPress hosting plans. Business email (OX App Suite) mailboxes use different settings. Open a ticket if you need them.
Step-by-step guides: iPhone and iPad and Android.
