If your VPS has lost its network connection (for example after a firewall or network change), you can still get in and put it right:

  • Log in to the client area and open Services.
  • Open the VPS and choose More > Rescue Mode to start it in a rescue system, where you can fix the network settings.
  • If you cannot get in, or you are not sure what changed, open a support ticket with the VPS IP address. We answer within one working hour, Monday to Friday.
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